We accept all major credit and debit cards, Shop Pay, and other standard checkout options through our secure Shopify checkout.

No — guest checkout is available. Creating an account just makes it easier to track orders and check out faster next time.

Reach out to us right away. If your order hasn't shipped yet, we'll do what we can to help — but once it's in the carrier's hands, we're not able to make changes.

Yes. Sales tax is calculated automatically at checkout for states where we're required to collect it.

Orders typically ship within 1–3 business days of purchase. You'll get a shipping confirmation email the moment your order is on its way.

A tracking number is emailed to you automatically as soon as your order ships. If you don't see it, check your spam folder or reach out and we'll resend it.

We primarily ship within the United States. If you're located outside the U.S. and want to order, message us before checking out and we'll see what we can work out.

Message us before you check out if you're placing more than one order around the same time — we'll do our best to combine them into a single shipment.

Yes — shipping insurance is available on orders. Add it at checkout, or reach out to us before your order ships and we'll make sure it's covered in transit. Every box and card also ships with damage-tested packaging regardless.

A group break is when a sealed product (a box or case) is split among multiple buyers, each claiming a team, random spot, or mystery slot before it's opened live. Whatever that team or spot pulls is yours — no splitting further, no re-draws. New to break terms like PYT, Tandem, or Stash? Check our Sports Card Glossary.

Yes. Every box we sell ships factory-sealed, straight from established wholesale sourcing, with no exceptions — nothing is searched, weighed, or swapped before it reaches you.

Absolutely. Every sealed product in our store is available as a personal purchase — you don't have to be part of a group break to pick up a box.

The configuration, insert ratios, and contents listed on each product page are manufacturer averages, not guarantees for any individual box. Actual pulls vary box to box — that's the nature of sealed wax.

Every box comes straight from our wholesale sourcing to you, factory-sealed and untouched. We don't search, weigh, or crack boxes before selling them — what the manufacturer sealed is exactly what you get.

Yes — alongside sealed wax and raw singles, we carry graded slabs across our platforms. Check individual listings for grading details.

No. Since the NBA and NFL trading card licenses moved to Topps/Fanatics, we only carry officially licensed basketball and football product.

We price sealed wax off official MSRP as our baseline, but market demand, allocation, and sourcing costs can move prices up or down between releases — the same way they do everywhere else in the hobby.

We're always open to bulk and dealer inquiries. Email us at chaseculturesports@gmail.com with what you're looking for and we'll get back to you.

You have 30 days from delivery to request a return. Items must be in the same condition you received them — unused and in original packaging — with proof of purchase. See our full Refund Policy for details.

No. To qualify for a return, sealed wax must still be factory sealed, exactly as it arrived. This is standard across the hobby and protects both buyers and sellers.

Inspect your order as soon as it arrives and contact us right away with photos if anything is defective, damaged, or wrong. We'll evaluate and make it right.

Once a return is received and approved, refunds are issued automatically to your original payment method within 10 business days. Your bank or card issuer may take a little longer to post it.

Our full Refund Policy, Privacy Policy, and Terms of Service are always available in our site footer.

Whatnot is our one and only live show platform. Find our show schedule and segment lineup on our Live page.

Ground Floor (everyday low-start singles), The Climb (progressive lots), Blind Count (mystery lots by card count), Zero Hour (sealed box breaks), For The Culture (community giveaways), and Chase Mode (our general recurring show).

Not at all. Our Shopify store and eBay shop are open 24/7 — Whatnot shows are an extra way to shop and watch the hobby in action, not the only way.

New to Whatnot? Sign up through our referral link on the Live page to grab your credit, then come watch a show.

We're multi-sport — basketball, football, and baseball form the core of what we carry, with other sports added as the right product comes through.

Every box is sourced through established wholesale relationships, factory-sealed and shipped to us the same way it ships to you.

Chase Culture LLC is based in Lakeville, Minnesota. Learn more about who we are and why we do this on our About page.

Email us anytime at chaseculturesports@gmail.com, or use our Contact page. We respond as quickly as we can.

Catch our live shows on Whatnot, follow along on Instagram, and find us on X.